If the particular vehicle you require is not at our Richmond location, we’re able to order and deliver it for you. We deliver to your business via flatbed truck for approximately $4 per mile from our hub in Elkhart, Indiana.
GENERAL FAQS
Create a top-flight fleet with Model 1 in Richmond. Whatever your business needs, we’re dedicated to finding the right solution. Check out our FAQ, or reach out to our commercial vehicle experts to get answers to your questions.
We’re unable to deliver vehicles directly beyond U.S. borders. But, we can deliver to the border, at which point the vehicle must be purchased in full and have all the official paperwork completed. Our transport team will then hand the vehicle over to the transport service on the non-U.S. side]18] to proceed with the delivery.
As another option, you can have your own transport service collect the vehicle from our dealership. Please note that this could have tax implications]31].
Although we provide commercial vehicles for individual use, we don’t offer upfitting services for personal use. We are specialists in customizing and upfitting solutions for commercial purposes, such as shelving, custom-tailored storage, and decontamination units.
No, it’s not necessary to have an appointment to look around at Model 1 in Richmond. Although, booking one helps ensure that the vehicle you want to see is available for you to view. You can contact us to schedule an appointment.
Absolutely, we’re able to book a vehicle walkthrough at your preferred time. Please contact our commercial vehicle specialists in Richmond to schedule an appointment.
Yes, you may customize your vehicle during the sales stage, although options and features will vary by make and model. We give you a variety of upfitting and customization options, including custom storage compartments, shelving, driver and passenger protection, and air purification units.
No, we do not offer insurance for our commercial vehicles.
Certainly, our experienced financing staff at Model 1 in Richmond can help you select the right plan for your business. We offer speedy credit approvals, competitive rates, and the convenience of working with one team for all your commercial fleet requirements.
Recalls happen when manufacturers notice that a model, engine, or particular component doesn’t comply with federal safety standards or poses a safety hazard. If you’ve received a recall notification, consult with Model 1 Richmond. We will let you know if the repair can be done in our location. In most cases, we can do the repair or provide the parts needed to remedy the issue.
If you have a problem with OEM parts protected under warranty, we will work with the manufacturer to replace or repair any affected parts.
You have a company to oversee and customers to serve. Model 1 Richmond handles your warranty registration so you can get back to what matters. Our experienced team will ensure your coverage is in place.
Even if your warranty has run out, you can still get expert service and repairs from the certified techs at Model 1 Richmond. We’ll keep your vans and buses running well past the warranty term.
As one of the country’s leading commercial vehicle dealers, Model 1 has decades of experience working with the industry’s best-known manufacturers. We use our existing relationships to offer reliable warranty service that decreases your downtime.